Hi I received an item totally not as described and which also didn’t work. Opened a dispute and wasn’t happy with the sellers offer of 30% discount or send item back at own cost for full refund as I’ve done this before for seller to say they didn’t receive the return. I got email from PayPal to say it was the last day before case was closed unless it was escalated which I did at 4.30 pm on that day. Now I’ve received notification that case has been closed and on £30 odd out of pocket. The item in question was an absolute scam and not fit for purpose. Where do I go from here.
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