It appears I am one of many victims of booking.com fraud where PayPal have refused to assist. A charge of £753 to Booking.com was recently made from my PayPal account, the first I knew of it was an email receipt. The Booking.com booking is not in my name or email address and so I’ve got no idea what the booking is actually for, just that it’s been paid for using my PayPal account. For that reason, booking.com refuse to deal with me and will not even discuss anything as I don’t have a booking reference. This seems to follow a pattern and I’ve found no less than six similar cases on here. Is this planned fraud? It’s seemingly allowed to happen. PayPal have ‘investigated’ several times now and continue to close the case, they claim that evidence does NOT exist to show my account has been accessed by a third party. I am essentially being labelled as a liar despite having my account for several years and this being the first claim I’ve ever made. I wouldn’t pay £750+ for a hotel in any event and have never used PayPal to make a payment via Booking.com. I am incredibly disappointed with PayPal. Can anyone offer any suggestions as to where to go next? PayPal have been less than helpful. Below are 6 hyperlinks to almost identical issues: https://www.paypal-community.com/t5/Disputes-and-Limitations/Paypal-denied-my-unauthorised-transacti... https://www.paypal-community.com/t5/Disputes-and-Limitations/Unauthorized-transaction/td-p/1917255 https://www.paypal-community.com/t5/Disputes-and-Limitations/Account-Hacked/td-p/1931925 https://www.paypal-community.com/t5/Disputes-and-Limitations/I-have-been-charged-696-from-Booking-co... https://www.paypal-community.com/t5/Disputes-and-Limitations/I-have-been-charged-370-from-Booking-co... https://www.paypal-community.com/t5/Security-and-Fraud-Archives/Unauthorized-charge-1482-from-Booking-com-PayPal-closes-case/td-p/2833926
... View more
