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since ‎Dec-19-2023
Country: Australia
Type: Personal
SiandJess
SiandJess Contributor
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Latest Contributions by SiandJess
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  • Latest Contributions by SiandJess

Re: Since when do eBay and PayPal policies trump A...

by SiandJess Contributor in Security and Fraud
‎Oct-15-2024 02:17 PM
‎Oct-15-2024 02:17 PM
If you go to Harvey Norman and buy a Samsung fridge, and 12 months later it dies. ACL dictates you have to deal with Harvey N for resolution, not Samsung - the entity you directly engaged with. So it isn’t credit card companies breaching ACL, it’s the likes of eBay predominantly as they are the selling entity and potentially PayPal. In this case, PayPal close my case, stating eBay’s 30 day policy. ... View more

Re: Since when do eBay and PayPal policies trump A...

by SiandJess Contributor in Security and Fraud
‎Oct-14-2024 06:31 PM
‎Oct-14-2024 06:31 PM
If PayPal has a 180 day buyer protection then I wonder why the immediately closed my return request- stating it was older than 30 days. Even at 180 days, some items should have a longer than 6 month warranty. Anyways - matter referred to ACCC and ombudsman as a breach of ACL. ... View more

Since when do eBay and PayPal policies trump Aust ...

by SiandJess Contributor in Security and Fraud
‎Oct-12-2024 06:00 PM
‎Oct-12-2024 06:00 PM
Bought 3 cctv cameras they worked for 30 days and then slowly over the next fortnight, they all died. Seller refusing to discuss and ghosting me. Both eBay and PayPal closing off disputes because purchase is older than 30 days. What about Aust consumer law? How can local businesses internal policy trump ACL? ... View more
Labels:
  • Labels:
  • Buyer Protection
  • Disputes & Chargebacks

Re: Starting a class action lawsuit against PayPal

by SiandJess Contributor in Security and Fraud
‎Feb-12-2024 07:21 PM
1 Kudo
‎Feb-12-2024 07:21 PM
1 Kudo
I’ll join in as well - not only with missing money, but the fact they abuse their terms and hold onto money that should be refunded under the guise of “reviewing” is a breach of contract. I’ve had some cases extended time and time and time again, with zero interaction from myself or customer - only PayPal. ... View more

Why do reviews keep getting pushed out - delaying ...

by SiandJess Contributor in Transactions
‎Feb-12-2024 02:18 PM
‎Feb-12-2024 02:18 PM
Why do PayPal continue to push out reviews - saying 2nd of Feb estimated dates for finalisation, then the 10th, then the 14th then the 17th and now the 19th? Why?? ... View more
Labels:
  • Labels:
  • Refunds

At what point will people start to sue PayPal for ...

by SiandJess Contributor in Security and Fraud
‎Jan-02-2024 09:47 PM
‎Jan-02-2024 09:47 PM
This is happening more and more to me and I cannot be the only one… The kids bought themselves Harry Potter Flame wands for Xmas - as soon as they arrived I knew they were fraudulent and when I went back in to eBay to log complaint, eBay had already banned the seller. The seller literally has no contact information and is not replying to me nor eBay. I could not log anything with eBay (no seller details) so I HAD to log a complaint with PayPal. PayPal advise they give the seller 2 weeks to respond, but that date comes and goes and then nothing - why? it’s so obvious this seller is scamming yet the kids have to wait months for a potential refund and even that is not guaranteed. Surely, at some point, ppl will say enough and take PP to smell claims - these fraudulent sellers are not going away, but surely the resolution process can be fixed to fast track the obvious scam artists? ... View more
Labels:
  • Labels:
  • Disputes & Chargebacks

Enough is enough

by SiandJess Contributor in Suggestions for PayPal
‎Dec-19-2023 12:44 AM
‎Dec-19-2023 12:44 AM
Hello - I’ve had enough. Who do I serve court documents on for taking PayPal to small claims court ? Game on - the forms are complete, I just need details now for the lodgement, duplications and the process server…it’s not even the money, it’s their attitude, illegal crap responses, and ongoing failure to act on clear cut issues. Their lack of response for my issues, is in breach of Aust consumer law so many different ways it’s not funny. Stuff it. I need a legal representative name, postal address for registered mail, and the actual legal entity name that is PayPal….anyone? ... View more
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