Hello I have a paypal account in Thailand as a thai citizen with verified DNDi from local Bank On the 1st november which is a sunday paypal opened a case from a buyer who claims to not have received the music sheet and on the 3rd paypal decided to give the case to the favour of the buer without let me time to give the proof the music sheet were sent by email. my account is now permanentely limited and I just have the below reply from them what can i do? my paypal account is thks for help Best nicolas Message From PayPal 06/11/2023 at 12:09 Dear Nicolas [Removed], Thank you for contacting PayPal. My name is Rubi and this email serve as a follow up. I have attempted to call you a couple of times but it says call cannot be completed as dialed so I decided to send an email instead. From our conversation, you dis agree to the outcome of the dispute case filed against you however, upon deeper investigation, it has been appealed already last November 3rd ad still the decision is the same due to excessive risk. Due to the account being permanently limited also contributes to the over all outcome and decision making of our dispute experts. I apologize but we can no longer appeal the case. Thanks for choosing PayPal and have a great day ahead! Sincerely, Rubi PayPal Copyright © 1999-2023 PayPal. All rights reserved. Consumer Advisory - PayPal Pte Ltd, the Holder of the PayPal payment service stored value facility, does not require the approval of the Monetary Authority of Singapore. Consumers (users) are advised to read the terms and conditions carefully.
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