Hello @richards111 and @Temp20231017za, Thanks for joining the PayPal Community to post your concerns! I understand you've both received emails stating your 2-Factor Authentication was disabled, but after logging in, you found it was still enabled. I recommend reviewing this Help Center article to ensure that the email was not a phishing email. If it was, please reset your password and security questions right away. If it was indeed a PayPal email, I recommend contacting Customer Support through one of these contact options to alert them of the incorrectly sent email. I hope this helps! - Meghan
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