I have an old account that I am trying to close, I don't remember opening it in the first place, however, the 'forgot my password' keeps saying there's a problem, the 'assistance' thing is absolutely useless, keeps going around in circles and having spend 40minutes on with customer support, most of which was on hold I'm still nowhere. They want the bank details linked to it but if I don't remember setting up the account in the first place how am I supposed to remember the bank details? Does anyone have any suggestions?
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