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since ‎Sep-07-2023
buytoomuch
buytoomuch Contributor
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Re: How to get my device trusted so I don't need 2...

by Moderator PayPal_Meghan in Managing Account
‎Oct-23-2023 09:33 AM
‎Oct-23-2023 09:33 AM
Hello @buytoomuch,  Thanks for reaching back out!  I'm sorry to hear you're still running into the security texts even though you're using a consistent device, and 2-Step Verification is not activated on your account. If you don't share your desktop with anyone else, you might find using PayPal One Touch beneficial. You can learn more about it on our Help Center here. If you're still prompted to enter the code after that, please reach out to Customer Support. A technical support ticket might need to be filed so this can be investigated more.  I hope this helps!  - Meghan ... View more

Re: How to contact a real person about resolution ...

by kernowlass Esteemed Advisor in Transactions
‎Sep-07-2023 11:55 AM
1 Kudo
‎Sep-07-2023 11:55 AM
1 Kudo
@buytoomuch    1. What do you mean you don't have a Paypal phone? Surely you have a landline or mobile phone you can use to phone paypal? 2. I did say its randomly available and if the bot can't help you are normally transferred to a person. 3. If you sent a message allow a few days for a reply. 4. Don't use Social Media? Fine but what does age have to do with it, I'm 70 and its easy enough to open a Facebook account > put paypal in search and send a message, not rocket science. ... View more
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