I had bought some items from a seller on a Facebook group. After making the payment, the seller ghosted me for sometime. Only after I opened a Paypal case, the seller responded with some harsh, racist comments and updated the claims case with a tracking. There was no movement in the parcel until 1 week after that. I am based outside the US and use a professional freight forwarding/ handling company for all my purchases. They updated me with the info of the parcel once it was received. The seller shipped Wetwipes instead of diecast model cars, which I had purchased. He had also blacked out his name from the label. I then notified Paypal via the claims that the items received weren't what I had paid for. They dragged this for long only to tell me that they have denied my claim as the seller had provided tracking. WHat sort of buyer protection is this? I have limited resources and work hard to earn. There is a group which highlights scammers and this seller's profile was mentioned as a scammer numerous times. I asked the Admin of the group to contact the seller to which he threatened her and her kids with harm. I even provided this info to Paypal but they still sided with him. Where's the buyer protection? 😞 Somebody please help.
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