PayPal Community

Allow me to repeat: I did check their website and seemed legit. The address on the site was Dutch. The reviews appeared with Dutch names. It all seemed fine. However, they are doing dropshipping on a non-legal basis. Of course PayPal cannot protect you from dropshipping. But when it is done unlawfully, I would expect it does protect its users. The user is impossible to identify scammers / criminals. Am I wrong expecting PayPal to protect its users from scammers / criminals? ... View more

"Some" protection implies reasonable assessment of the risk, like you say. If the buyer is not aware of the hidden risk by the seller, he cannot protect himself and obviously this is where he counts on PayPal to protect him. Claiming that PayPal protects it's customers only in case of not receiving an item or not according to description, is really a big issue that PayPal's customers should be aware of and understand the limited value of PayPal service. ... View more

Thank you for the advice. However this doesn't answer PayPal's lack of protection to its customers. Advice is good to have until you become the actual victim and this is when you need the so called buyer protection by PayPal. People expect PayPal to act and actually protect when there is proof of fraud, not just advise. ... View more

But this is ridiculous. This is only half buyers' protection. If that is the case, then deeper investigation to what PayPal actually stands for is required and further knowledge sharing via social could be done to educate people who think PayPal can really protect them against scammers. ... View more