I am a seller on Ebay which is wrought with scammers. I just had one and PayPal sides with it. They buy a product, receive it, claim it is not what they wanted. My shop has CLEAR no return/refund policy and to make sure before you buy. I refused at first to refund. Then I decided to be nice and said to mail back the product, then I would refund. They claimed they would. Shortly after, they filed a claim with PayPal to get a forced refund from me. I provided a mountain of evidence on why this person should not be refunded and that I had NOT received the product they bought. The buyer was verbally assaulting me in messages on Etsy. Then started throwing out racist comments. I sent PayPal all of these messages. Again, I showed them my no return/refund policy and that the product they bought was exactly what is shown in my shop. Paypal ended up siding with the seller - and refunded them the full amount. I have NOT received the product back!!! They literally lied and provided PayPal zero evidence they mailed it back. They closed the case. Today, the buyer is sending me messages on Ebay (there is no way to block them) and all the messages are them laughing at me: HAHAHAHA Now. PayPal did not take the money from me, but they got frauded and this buyer is not held accountable anywhere. Yes, I reported to Etsy, but they too don't care. Why did PayPal side with a scammer and why are they allowed to continue to use PayPal?! Below is everything that PayPal got. They should ban her and get their money back!!!! her continuing to harass me my message to Etsy with evidence Me providing more evidence
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