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since ‎Jun-08-2023
Country: Australia
Type: Business
spiffybrian
spiffybrian Contributor
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Re: Unable to complete Seller Onboarding in Sandbo...

by spiffybrian Contributor in Sandbox Environment
‎Jun-11-2023 05:17 PM
‎Jun-11-2023 05:17 PM
I've narrowed this down to the fact that adding the permission TRACKING_SHIPMENT_READWRITE to the list of requested third party permissions causes the crash. Is there an issue here with this API? ... View more

Unable to complete Seller Onboarding in Sandbox

by spiffybrian Contributor in Sandbox Environment
‎Jun-10-2023 03:09 PM
‎Jun-10-2023 03:09 PM
We've connected up to the REST API to create a partner referral.   Following the returned action_url kicks off the PayPal interaction to request 3rd party permissions from the customer. The dialog starts ok, and for new customers, goes through a couple of pages asking questions about the business and so on. However when we get the page asking about the customer's residential address, the sandbox returns the message "Something went wrong."   Now, that's not all that helpful. Retrying the process results in the same message, but earlier in the dialog. For example it will appear after the initial page that asks for approval for the access permissions.   How do we get around this? At the moment, there's no way to actually test this process. Creating new customer accounts doesn't help, and just returns the same message.   We're doing this with Australian accounts, if that matters. ... View more
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Getting PayPal Partner approval

by spiffybrian Contributor in PayPal Payments Standard
‎Jun-08-2023 11:51 PM
‎Jun-08-2023 11:51 PM
How on earth is one supposed to get approval as a PayPal Partner?   Over the past 12 months, I've submitted various forms and never received a reply. Our company provides an ecommerce platform with a large number of customers using the old legacy integrations. PayPal has been sending them marketing emails to upgrade to PayPal Checkout, but how do we do that if PayPal won't give us Partner approval, or even respond to any requests.   I've just spent the day constantly ringing PayPal Australia Sales only to be put on hold for a few minutes, then sent to voicemail.   How is this any way to run a company? I'm getting so frustrated, that it's getting to the stage of considering pushing all our customers onto other payment providers.   I call customer support and raise tickets with merchant support, but they all just redirect my queries back to someone else. It's all just so pointless.. ... View more
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