Unable to complete Seller Onboarding in Sandbox

spiffybrian
Contributor
Contributor

We've connected up to the REST API to create a partner referral.

 

Following the returned action_url kicks off the PayPal interaction to request 3rd party permissions from the customer. The dialog starts ok, and for new customers, goes through a couple of pages asking questions about the business and so on. However when we get the page asking about the customer's residential address, the sandbox returns the message "Something went wrong."

 

Now, that's not all that helpful. Retrying the process results in the same message, but earlier in the dialog. For example it will appear after the initial page that asks for approval for the access permissions.

 

How do we get around this? At the moment, there's no way to actually test this process. Creating new customer accounts doesn't help, and just returns the same message.

 

We're doing this with Australian accounts, if that matters.

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spiffybrian
Contributor
Contributor

I've narrowed this down to the fact that adding the permission TRACKING_SHIPMENT_READWRITE to the list of requested third party permissions causes the crash.

Is there an issue here with this API?

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