PayPal Community

Hi, I connected my paypal account to quickbooks online but it downloaded only the last few months of transactions... I am trying to add the transactions from 2023, CVS file does not work well, it does not allow to add both transactions and fees ... IFF file does not work at all, quickbooks does not allow to use it. Anybody knows how to do that easily? Thanks ! ... View more

Hi! A buyer filed a claim BEFORE even contacting me. As soon as I saw his message (on instagram) - which was after 1 hour I responded and told him we d refund him of course (even though I only have his words that he supposedly received an empty package). I asked why he filed a claim instead of talking to me first. He said he was stressed and didnt know what to do and he is sorry. Anyway - my question is - how to handle it now in the best way not to worsen my paypal claim statistics? Is it possible to undo such claim ? Basicly it should not have happened if he just waited one hour for My answer. Or now it does not matter what I do as it is already in my records? Thanks! ... View more