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since ‎Feb-27-2023
Country: Canada
Type: Business
rivularis
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Why mobile phone number?

by rivularis Contributor in Managing Account Archives
‎Feb-27-2023 03:25 PM
‎Feb-27-2023 03:25 PM
This policy is a completely UNFAIR BUSINESS PRACTICE. There are those of us who have utilized PayPal for decades who also, through NO fault of our own cannot obtain cell service in our location. To exclude thousands of people from PayPal because of this new requirement is WRONG because it  is DISCRIMINATORY . It is discrimination based on unfair requirements.   We're not talking about misdemeanors or bad credit issues. It is simply a fact to owing to geography or business economics, individuals and WHOLE COMMUNITIES do not have access to cell service.   I called customer service, heard the representative read from a script, then waited on line for 20 minutes for a supervisor to tell me the same thing...and finally set my account so that I had the option to click on: NOT AT THIS TIME.  And I was logged in.      ... View more

Mobile phone requirement

by rivularis Contributor in Managing Account Archives
‎Feb-27-2023 03:15 PM
‎Feb-27-2023 03:15 PM
PayPal demanded a cell phone number. WE DON'T HAVE CELL PHONE SERVICE in our location. We have tried for ten years to obtain it. Due to geography, receiving a signal is impossible. There are whole communities (one in which I lived) which have NO service. I have used PayPal since it's inception and rely on it. The cell phone requirement is UNFAIR to a segment of the population. I don't think your staff thought this through. The fact is: NOT EVERYONE CAN HAVE AND USE A MOBILE PHONE.   This mobile phone requirement excludes people who through no fault of their own, can not use a piece of technology. UNFAIR!   It's like saying: "You can't come into our store unless you can prove that you have a working mobile phone." We have good, functioning land lines. What is wrong with a land line?  ... View more
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