PayPal Community

Hi.   We recently updated our checkout to use the JS SDK (specifically via ngx-paypal).   Our flow is: Create an Order client side Authorise client side Store the Order ID server side When items are dispatched (or within 3 days, whichever is sooner), query the Order details via the REST API to get the authorization ID, and capture the payment   This is the same flow we've used for years with an older PayPal integration (checkout.js)   However, now about 1 in every 400 payments is returning INVALID_RESOURCE_ID when we query it via the REST API.   I have tried /v1/checkout/orders/{id} and /v2/... with the same results.   These payments also don't seem to exist in our PayPal account if I try to manually find the transaction.   We had a payment yesterday we attempted to capture and had this issue, 576a19a77913f is a debug id from trying to query this via /v1/checkout/orders/{id}   Does anyone have any input on what's happening here?   Thanks! ... View more

Hi.   I have a technical issue on a business account I want to create a ticket about, so trying to use paypal-support.com as linked from developer.paypal.com.   If I try to "login with PayPal" using the primary business account I get redirected back to the login page on paypal-support, not logged in.   If I try to "login with PayPal" with another account, I get the same.   If I try to log in on paypal-support directly with an account that works on paypal.com, I'm told "Your access is disabled. Contact your site administrator."   If I try to register a new account on paypal-support I'm told "You must enter a valid Billing Country for this Account (2 character country code)" - billing country being a field that doesn't exist on the registration form, only "country" which is selected.   I've tried this on Firefox and Chrome latest.   Any advice on how to solve these problems so I can get support with our actual problems is welcome.   Thanks. ... View more