Cannot login to PayPal merchant support site (paypal-support.com)
HPRSZ8H2NQod6S
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Mar-13-2023
03:38 AM
Hi.
I have a technical issue on a business account I want to create a ticket about, so trying to use paypal-support.com as linked from developer.paypal.com.
- If I try to "login with PayPal" using the primary business account I get redirected back to the login page on paypal-support, not logged in.
- If I try to "login with PayPal" with another account, I get the same.
- If I try to log in on paypal-support directly with an account that works on paypal.com, I'm told "Your access is disabled. Contact your site administrator."
- If I try to register a new account on paypal-support I'm told "You must enter a valid Billing Country for this Account (2 character country code)" - billing country being a field that doesn't exist on the registration form, only "country" which is selected.
I've tried this on Firefox and Chrome latest.
Any advice on how to solve these problems so I can get support with our actual problems is welcome.
Thanks.
0 REPLIES 0
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Pending Transaction - CLearly Declined by Merchant in PayPal Payments Standard
- does api-m.sandbox.paypal.com or the real api endpoint support IPv6? in REST APIs
- can we assign a unique detail to every subscription creation? in NVP/SOAP APIs
- Need help to integrate Advanced Checkout (PPCP) With WHMCS in PayPal Upgrade Community
- How can I integrate PayPal to enable direct tipping features between users on a content platform? in REST APIs