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Ok @PayPal_Olivia, I understood your position. I'll find another way to transfer my money from that preferred card then, because it's expiring soon. I'd suggest your team does not always let tools do what they want... Human makes tools to make life easier, so manual control should always be necessary...
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Ok, @PayPal_Olivia, for this kind of scenario, is there no way to manually authorize/whitelist this type of transaction if a customer confirms its legitimacy? I charged enough money of my card X for travel needs, so it kinds of suck if I can not use that money.
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Hi @manju_ , The problem is that I made exactly 6 Uber payments with my former card ( let's call it card X). In my settings, I confirm I still see: Preferred card: Card X In automatic payments; in the Uber section, I also see: We’ll use your balance first. Then we'll use: X So my problem is why it keeps using my 3rd added card (card Z), I have the second card (Visa; card Y) added.
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Hi, I was not able to order Uber using my preferred card, I asked my bank to check and they did not find a transaction attempt. For a backup card, I added a secondary Mastercard in my Wallet but not setting it as preferred. The next time I ordered an Uber; the transaction was made directly on my newer card. So I'm asking what is the goal of setting a card as preferred when it is not choosen as default card for payment?
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