Hello Paypal community, I made a purchase through Facebook marketplace, and the seller blocked me after receiving the 335 dollars. I have made several purchases on facebook with no problem, that's why I trusted the seller when he told me to send the money as "friends and family" to help him avoid merchant fees. Then I realize this left me with no buyer protection at all, and I cannot file a claim saying that I never received the item when the money wasn't sent as a purchase in the first place. Now Facebook is not being helpful or responsive, and paypal closed my case after determining there wasn't suspicious activity on my account (there weren't other options saying that I was scammed on another platform.) Paypal also advised me to contact the seller directly, which is impossible since the seller blocked me. As far as I know, the seller's facebook account was created in the 2000s, have been posting thorough the year, and his paypal account & email address match his name on facebook, therefore it should not be a fake scammer account. I have the screen shots of our conversation, including the part where he said he is going to ship the good to me, and told me to send money via Paypal's "friends and family" option. Please let me know if there's anything I can do with these information to get a full or partial refund? I appreciate any help and advice, and thanks so so much in advance.
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