Hey, I purchased a shirt off an unknown website (very small google results) for 50$ 2 weeks ago. The website never emailed me any of these Order Confirmation Tracking info So I go to their website to contact them but their contact form errors and doesn't send the email... So I open a case under paypal. Item not received reason: I haven't received the tracking info The seller never emailed me tracking info. Never gave me an order confirmation email. Website said it would be here by now on checkout. Sellers website doesn’t let you contact them The seller same day updated the case and provided a tracking number. I didn't check the case for 2 days and received an email from him privately "I updated tracking number, please close your case." I was like oh great!, but upon checking tracking number there is "Tracking label has been created, USPS has not received item yet" So I'm worried. If I close the case per his request, he could never ship item, and then I'd be unable to open another case as paypal tells me If i close the case I wont be able to reopen it or escalate it to a claim. What should I do?
... View more
