@kernowlass "Quality of room" It's not quality, it was a completely different room, but it seems to be too difficult for you to understand so let's drop the subject. The hotel has confirmed in writing that there was a mixup in advert assets, to the case has closed in my favour, your incorrect 'facts' are irrelevant. "If you want Paypal staff then contact customer services." I have spoken to local staff, just like I mentioned in my previous reply. But you're more concerned about shoving your 'facts' down my throat than actually reading what's posted so no surprise there. Their advice was contrary to yours. "I'm off to help nice posters that are the norm" You mean people that look at your status, accept your opinions as 'fact' and don't challenge you or use common sense? sure, do that. "However I don't resort to being rude unlike you" Perhaps adjust the tone of your own replies first and actually read whats posted instead of knee-jerk dismissing people's issues with repetitive blatantly incorrect advice and then wingeing when people reply in frustration. You keep saying I am complaining about the 'quality' of the room so I should lose my money when I keep trying to say it was a completely different room. I've worked in the ecommerce industry for a decade, this is an open and shut case on any other reputable payment gateway, even paypal. The initial dispute agent messed up here and it was resolved later. End of story. Yet you still keep arguing after I mentioned this in my previous post. This entire transaction was worth over $800. If I were to accept your 'facts' as true instead of using my own experience of actually working in this industry for a decade I would have lost out on said $800. I challenged the dispute and got it back. I am fortunate enough that even if I were to loose the $800 I would be ok. But there are people living paycheque to paycheque in this economy and your incorrect 'facts' would have been just plain harmful to such individuals in the same scenario were they to listen to you. Anyway, I got my money back and your repetitive advice telling me I should lose my funds is no longer needed.
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