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since ‎Nov-01-2022
Country: Egypt
Type: Business
Shash92
Shash92 Contributor
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Latest Contributions by Shash92
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  • Latest Contributions by Shash92

Re: Most functions are down and I can’t money tran...

by Shash92 Contributor in Transactions Archives
‎Nov-02-2022 10:52 AM
1 Kudo
‎Nov-02-2022 10:52 AM
1 Kudo
@kernowlass    Im getting this error when I try to withdraw.   Sorry, but we need more information. Please contact Customer Service for assistance.   ... View more

Re: Most functions are down and I can’t money tran...

by Shash92 Contributor in Transactions Archives
‎Nov-02-2022 10:50 AM
‎Nov-02-2022 10:50 AM
@kernowlass    Yes I read it. My issue isn't the debit card anymore. I removed it from my account. I just need to withdraw my money to the visa card that I have used numerous times previously to withdraw. ... View more

Re: Most functions are down and I can’t money tran...

by Shash92 Contributor in Transactions Archives
‎Nov-02-2022 10:42 AM
‎Nov-02-2022 10:42 AM
I withdrew several times for years to my old visa card which is a prepaid visa. Now it's not letting me and asking me to contact customer service. I'm in Egypt, and I got no call option. The chat option is telling me no agent is available. What should I do @kernowlass? ... View more

Re: Most functions are down and I can’t money tran...

by Shash92 Contributor in Transactions Archives
‎Nov-02-2022 06:42 AM
‎Nov-02-2022 06:42 AM
The new card I'm adding is a visa debit card. The old one that I had on the account and used several times before to withdraw is prepaid visa.    Now i'm trying to withdraw using both, and it's giving me an error. And I can't confirm any of the two cards either. I should also mention that I have changed my phone number on the account and also added a secondary phone number. Not sure if it helps ... View more

Re: Most functions are down and I can’t money tran...

by Shash92 Contributor in Transactions Archives
‎Nov-02-2022 04:22 AM
‎Nov-02-2022 04:22 AM
None of my cards are confirmed. When ever I click to get the code to confirm the card, it gives me an error telling me to try again later. But when I added the new card, I checked the automatic transfer option. Yet my balance still remains in the account ... View more

Most functions are down and I can’t money transfer

by Shash92 Contributor in Transactions Archives
‎Nov-01-2022 10:52 PM
‎Nov-01-2022 10:52 PM
The resolution center is not working and giving me an error The send code button to confirm  my card is not working and giving me error Money transfer is not working and giving me an error   just what the hell is wrong with this website? I need to withdraw my money asap and it’s telling me to contact support. The chat bots telling me no agent is available and the freakin resolution center won’t even let me create a ticket. Please assist with this nightmare  ... View more
Labels:
  • Labels:
  • Add or withdraw money
  • Sending Money

How on earth do I contact customer service?

by Shash92 Contributor in Transactions Archives
‎Nov-01-2022 08:28 PM
‎Nov-01-2022 08:28 PM
i don’t have a chat or email option. Not even a phone number to call. I can’t call a us phone number either because I’m in Egypt and the rates are insane.   im trying to withdraw my money and keeps telling me to contact customer service. How do I do that? ... View more
Labels:
  • Labels:
  • Add or withdraw money
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