@AWAKE-notWOKE @deletemyacctNOW If you are still having trouble closing your account, I found a phone number you can call. [Removed. Phone #s not permitted]nbsp; They will likely ask you for a code, you can tell them you don't have one. I spoke to a live person who told me there was a shadow account that was preventing closure of my paypal account. Which is interesting because the bot on the Chat Assistant told me there was no shadow account. But anyway, they set up a ticket for the account to be closed, which is the dumbest thing i've ever heard of. I got a ticket number and he promised it would be about 4 to 10 business days before they could close my account. Still, more ridiculousness. It's not a perfect solution but it's better than going round and round with the Chat Assistant bot. That thing has no purpose except to distract you and make you think you're actually doing something. You're basically talking to a wall at this point. Incidentally, I received a message from AskPayPal on Twitter. if you can believe that. It suggested that I had some automatic payments on the account that needed to be closed. Go to your wallet and it should be at the very bottom of that page, a link to "Automatic Payments". When I checked there, I found four automatic payments that were listed. They were currently being charged or used, but just sitting there. They are deleted easily enough. You should be able to delete your account after that. At least that's what the bot told me. It didn't work for me probably since I've already started a ticket but who really knows? I'm sure PayPal doesn't. It might work for you though. I'm sorry, I don't have any other helpful information. It's the best I can do under the circumstances. PayPal is holding us hostage for sure. Interestingly enough, the customer service agent who called himself Dwayne (totally made up name, I'm sure), said that PayPal has merged with Xoom which is another digital payment service. If you have done business with Xoom, Venmo or Honey, then that account could also be hindering the closure process. At least, that's what he told me. so far they haven't proven themselves to be very knowledgeable about anything, so your guess is as good as mine. i wish you luck on your account closure. I hope you get a resolution soon.
... View more