@Josiless999 Both sellers can contact customer service requesting PayPal to issue refund or you can appeal the closed cases if they were decided against you providing documentation that seller agreed to refund. https://www.paypal.com/ca/smarthelp/contact-us Click “Message Us” or “Call Us” option on the bottom. Reach out to PayPal at Facebook or Twitter: PayPal on Facebook PayPal on Twitter
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