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since ‎Aug-30-2022
Country: United Kingdom
Type: Personal
JanM43
JanM43 Contributor
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Re: PayPal won't help, please can you?

by JanM43 Contributor in Security and Fraud Archives
‎Aug-31-2022 08:52 AM
‎Aug-31-2022 08:52 AM
I have called PayPal again & they have reopened my dispute. The seller should refund as goods are not fit for purpose under UK law. I just don't have another £100 to pay plumber & £25 to return faulty radiator, as I still have to work out how I am going to pay for another radiator & to get it fitted. I would have been happy if replacement radiator had been OK but I can't accept 2 faulty items & no refund, it might end up in County Court. I appreciate your comments. ... View more

Re: PayPal won't help, please can you?

by JanM43 Contributor in Security and Fraud Archives
‎Aug-31-2022 05:42 AM
‎Aug-31-2022 05:42 AM
Due to having to wait for the plumber & for the 1st faulty radiator to be exchanged I am out of time with eBay. I needed a new radiator because the old one leaked....I now still have a leaking radiator and £392 less in my bank! This is all so stressful, I really thought PayPal would help me ... View more

PayPal won't help, please can you?

by JanM43 Contributor in Security and Fraud Archives
‎Aug-30-2022 11:51 AM
‎Aug-30-2022 11:51 AM
I purchased a radiator from eBay for £192 and paid via PayPal. The radiator was delivered, I paid the plumber £100 to install the radiator. The radiator leaked so seller arranged collection and sent a replacement. Replacement radiator delivered, I paid the plumber another £100 to install it. Replacement radiator leaks! I have spend hours on the phone to PayPal trying to explain that I cannot return the radiator as I don't have another £100 to pay the plumber to remove it. PayPal have now closed the case against me as their stupid system won't let me do anything except upload a returns note and I can't return the radiator as I can't afford to pay the plumber another £100 to remove it. Basically I have a leaking radiator in my house, no way of sorting this situation and it has so far cost me £392. Any help much appreciated, thank you. ... View more
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