Thank you for the heads up about the scammers, it was really distressing yesterday especially when I gave her the phone number direct from paypal website and she got abused/hung up on. As soon as I asked what the app was and why they needed it, they got defensive and abusive. I’m wondering if I can call them back to try and get the app information again. It was something about an app that generated a code so they could see her paypal information or something? I said to her that sounds weird, they should be able to do it on their end. It’s for a refund for a few things that have been charging her card via the app store - things she doesn’t remember purchasing. She had requested a call back via the paypal website and the first guy that called her ended up abusing her when we asked for more information saying ‘paypal didn’t have time to waste on customers like her’.
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