In March 2021 I purchased a web hosting contract. I am now unable to access my site to make amendments, and attempts to contact the seller have failed as emails are being returned undeliverable. The sellers website does also now not exist. The contract was for 10 years of web hosting, so valid until March 2031. PayPal have instantly closed the calim as it is outside the 180 day period. I believe I have been defrauded as the seller had no intention of providing this service. The seller was based in Malang, East Java, Indonesia. As this service is not being provided, I believe I am entitled to a refund, or at the very least a 9 /10 rebate. PayPal do not seem to be taking this seriously in my opinion. Had this happend within the 180 day period, I would have lodged a claim at that point. Unfortunately, reporting this direct to the Fraud Squad of the police force will probably have no effect as the seller is in Indonesia.
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