I had an issue with my billing address when ordering a product earlier, so the payment apparently didn't go through. I contacted their customer service and I was told my order had been cancelled and I hadn't been charged, but paypal still shows the payment in my activity as "authorization in progress," and the money I paid is no longer in my balance. I tried reporting an issue in the resolution center, but it says i can't submit it because of the type of transaction. Will the payment cancel itself eventually, or do I need to do something? Is the money supposed to be taken from your balance despite the payment pending authorization?
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