PayPal Community

Verdell · ‎Nov-05-2023

I thought about that, but the conversion rate between € and USD has been negligible for a few months now. While I could understand it being a few euros, 27 € seems crazy high just from currency conversions. Even right now, 334.92 € would convert to 335.39 USD, and it's been in a similar range for a long time. It just doesn't really explain it. I'll definitely be calling Paypal customer support about this tomorrow.

Verdell · ‎Nov-04-2023

Hello, I received a full refund from a merchant, however according to Paypal I will still be charged about 27 €. I don't understand why because both the merchant and the e-mail I received from Paypal confirmed that it was a full refund. Yet when I check my open payment plan on Paypal, it says the amount to pay was only decreased, which makes no sense if it was a refund. The merchant also confirmed it was a full refund from their end. How can I get my money returned? This never happened to me before and is genuinely weird and frustrating.

Verdell · ‎Mar-25-2022

Hello all, I'm currently considering purchasing an art commission from someone who is in the Ukraine. However, they have told me that sending payments to the Ukraine currently involves essentially making a donation ( which means no protection ) and that they are not able to create an invoice that I can pay. Is this indeed correct? I'm not quite in the picture with the Russia / Ukraine situation regarding Paypal so I want to make sure.

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Re: Received a full refund but Paypal didn't refun...

Received a full refund but Paypal didn't refund ev...

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