Thank you very much. I am in the U.S. The help/contact button was clicked, and when trying to get my issue resolved, I was explicitly told by PayPal's robot that live chat is not an option for my particular issue, and that my only option is via a voice telephone call. My issue involves a new PayPal account that I am trying to set up, and not this current PayPal account which is associated with this PayPal Community account that I am using. I tried to chat about that new-PayPal-account issue using the chat facilities for my currently active PayPal account, but the chat robot keeps repeatedly telling me that the issue cannot be resolved via live chat and that voice help is my only option besides any fixed content that might already have been posted on line in the Help section ... none of which addresses my issue. I neither have a Facebook nor Twitter account. I am considering writing an email to the CEO of PayPal in hopes that someone in his office will read it and offer me an alternative way to resolve this issue, other than via a voice phone call, Facebook, or Twitter.
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