I opened a case on PayPal because the seller said he will refund me but he didn't and blocked me in WhatsApp. And now he is saying that he needs me to close the case so that he can send me back the money. He said that there is an issue in his PayPal account, in order to return my payment, he needs me to close the case first. Should I close the case first, or should I wait to let PayPal to due with the case? I open the case to make sure that I get my refund. But now I have to close it with nothing. What is the best thing to do now?
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