Hello @ShawnP2,
Welcome to the community forum and thanks for posting.
I completely understand that you're trying to verify your account. In this case, the best way to resolve this issue is by contacting our customer service so that one of our advisors can assist you further. Please contact customer service by clicking contact at the bottom of the PayPal website to see the contact options so that our advisors can help you accordingly with what is next steps to be taken.
I hope this helps,
Ayesha
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