Hello @cbysouth68,
Welcome to PayPal Community! I realize that you may be having issues receiving a payment from an eBay sale. I understand this can be concerning. If you were unable to confirm your identity first, it is possible that the payment has not been received successfully and/or returned to the buyer. In situations like these, you will need to confirm your identity first, then confirm that PayPal is linked appropriately. If you need support with this, please reach out to eBay Customer Support.
What can I do if there's a problem with an eBay transaction?
I hope this helps!
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