Hi everyone, How long should I wait for an item to arrive before opening a dispute? I bought something from the US on 23rd August, it was shipped on the 26th August , departed the US on the 3rd September and I have no further tracking. I have contacted the company but they keep telling me to wait.....but how much longer do I need to wait? UPS are no help and Auspost have received a as they called it a "pre-emptive" scan but it has not been physically scanned into their system so they can't help either. Can I open a dispute or do I need to wait longer? Thanks Kind regards Maz
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