Hello Smooty & AudreyLin,
Welcome to the forum!
If you are not able to see the transaction ID in your PayPal account, it is possible that you made the payment without actually signing into your PayPal account.
No worries, if PayPal processed the transaction, you are fully protected! Go ahead & give our Customer Service a call.
They can locate the transaction & open a dispute in no time!
Lilly
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