Last July 29, I tried to transfer 11 USD (534.27 PHP at that time) to my BDO bank account but the transaction was subject for review for 2 days. It had a fee of 50 pesos which left me with a total of 484.27 PHP that is available to be transferred to my bank account. Unfortunately, the transfer was declined this Aug 3, and it was tagged as "REFUNDED". On this same day, I received money from my bank account but it is only 284.27 PHP (5.92 USD). Why is the refund not at least 10 USD? Why was it just 5 USD? I almost lost 250 PHP or nearly 5 USD. The fee was only 50 PHP or 1 USD, why was I deducted with 5 USD when my refund arrived?
... View more