Hello @kimosound, @shan06,
Welcome to the PayPal Community! Did you pay as a guest? If so, you would not be able to see the transaction on your PayPal account history. If you need to open a dispute on that transaction I would recommend reaching out to our Customer Support by clicking Contact at the bottom of any PayPal page. If you just need a status update on your order, I'd recommend reaching out to the merchant directly.
Good luck with your transaction!
- Jon K
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