PayPal Community

Hello I need to know how to lodge a formal complaint through your internal disputes resolution system required under the Australian Law. Your website says there is a feedback and complaint form that I can follow but i can’t find one. I have lodged the complaint with AFCA. Please let me know what I should do. And I do not need someone who doesn’t understand what AFCA or IDR is. ... View more

For some stupid reason, Paypal charged me 3 times for a same transaction.  They were reversed, and 2 of them hit back the bank account.  I can't see the 1 in my bank account. and as the amounts are big, I need them back asap.    I can't choose the reversed transation and send a message through the resolution centre so can't even ask a question about it.  ... View more