Hello I would like to first start off by saying when I first signed up for PayPal it was just starting out I was under Sissyray because my parents taught me never to put my full information or my real name online because it’s dangerous it was Sissyray for a very long time and then my account was limited for no reason I never used it so I deleted that old account first and then I created another account with the help of my sister Who is an accountant at a bank so she knew all the rules I used my real name this time everything was good for a very long time again only this time I was actually using it to buy stuff I wanted to make some money on the side so I signed up for this company called cloud tester.com it is a company that allows people to download apps on their phones and you test out The apps you play them and then they pay you through PayPal before I signed up for this program I looked it up everywhere I’ve researched it and everything everyone I talk to every website I went on every article I read said it was legal not illegal so for a long time I would get money on the side from cloudtester.com every month for about $10 at the most And everything was fine nobody told me or give me any warning the other thing is my brother he had had a couple issues with his account he couldn’t send money to people I should also point out that the first time my first account Sissyray got limited it was after he tried to send me a dollar He said he was trying to test something out after that my account was limited that was the first time anybody sent me money it was the first time I ever use that account after that I closed it I deleted it But he said he got it fixed So for Christmas last year he gave me 50 bucks but I didn’t get it until May of this year because PayPal decided to ban my account I don’t know why they didn’t give me any explanation they just said your account is not able to be used at this moment and a bunch of other technical things I did not understand which makes it that much worse because I have dyslexia and it makes me feel even more stupid plus on top of that I feel like I am a criminal because they are accusing me of something I didn’t do or I don’t know what I did wrong the only thing I can think of that I did wrong was a couple weeks before my ID was due to be updated or renewed the quarantine thing happened and there was no way for me to update it I was not about to go out in the middle of a pandemic just to update my ID I tried to do it online and I thought it went through and it took my money but I never got a card so I gave up on that that is literally the only thing that I can think of but the way they’re acting towards me it makes me feel like I tried to sell something illegal to someone and I’m not a seller it I am only a buyer it literally makes me feel like a terrorist like why would they withhold a measly $50 from me for a whole year and sent me a message saying you’re not allowed to use your account because we feel you are doing something illegal they wouldn’t even show me any proof or explain to me what it was I’m so frustrated i’m top of that I just got my 50 back today I’m allowed to go into my account and play around but I’m not allowed to delete my account But I’m not allowed to use my account after this that doesn’t make any sense someone please explain to me what I did wrong what is going on
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