PayPal_Jacob

Hello @Jrotolo.  Welcome to the PayPal Community! We're glad to have you here. This is frustrating to see happening with your purchases. Not all linked banks and cards on your account may be available for use during certain checkouts. In these events you will need to use a different payment method to proceed with the purchase. You can learn more here. I hope this helps you out!   ... View more

Hello @Hereford1948,   Welcome to the PayPal Community! We're glad to have you here. This is very frustrating to hear has been happening with your login experience. For assistance with this concern we would need you to contact us directly for help. To get in contact with us, please visit the PayPal webpage and scroll to the bottom where you'll see 'Contact' listed. Clicking on this will bring you to our Contact Us page where the available methods of contact are provided. We Look forward to assisting you!   ... View more

Hello @Scarla_x, Welcome to the PayPal Community! We're glad to have you here. This sounds like it may be more of an issue occurring on the buyer's end of the transaction. It may be best to have your buyer's who do experience this issue to contact us directly so we can diagnose the concern from their end of the situation. I hope we can help to resolve this situation! ... View more

Hello @Dang6,   Welcome to the PayPal Community! We're glad to have you here. This is truly frustrating to hear is happening with your login. If you need assistance logging into your PayPal PrePaid account, you'll want to contact the number on the back of your PayPal PrePaid card. Otherwise, to get in contact with PayPal, please visit the PayPal webpage and scroll to the bottom where you'll see 'Contact' listed. Clicking on this will bring you to our Contact Us page where the available methods of contact are provided. We Look forward to assisting you!   ... View more

Hello @Courtneyhulett, Welcome to the PayPal Community! We're glad to have you here. This is an excellent question! PayPal does offer the ability to direct deposit into your PayPal account as long as you meet the requirements to be eligible for this feature. You can learn more about Direct Deposit on your account here. I hope this helps you out!   ... View more

Hello @RedOne-72, Welcome to the PayPal Community! We're glad to have you here. PayPal will seek to verify US Tax payer information generally after receiving your first Goods/Services payment. While most users will transact as Friends/Family, there are times where the sender may provide the payment to you as Goods/Services by mistake. Certain states have lower reporting requirements also and so this can also prompt our system to request additional information from you to be ready in issuing a 1099-K form should you meet the required reporting thresholds. You can learn more about how we report to the IRS here. I hope this helps you out!    ... View more

Hello @Cyberposh, Welcome to the PayPal Community! We're glad to have you here. This is frustrating to see and I too would be a bit annoyed in this situation. From what you have shown and described, it appears the merchant is failing to accept the payment potentially. It may be best if you see whether this item or order can be placed with another merchant. Another option would be to get in contact with us directly to see if an agent can help to identify if there is any issue within our ability to assist with from PayPal's side. To get in contact with us, please visit the PayPal webpage and scroll to the bottom where you'll see 'Contact' listed. Clicking on this will bring you to our Contact Us page where the available methods of contact are provided. We Look forward to assisting you!   ... View more

Hello @ian164, Welcome to the PayPal Community! We're glad to have you here. If the order status is "Pending," your order has been received by the seller, but your payment has not yet been processed. For most purchases, the seller will complete the payment within a few days of receiving the order. For purchases of goods, many sellers will complete the payment when they are ready to ship your purchase. For some purchases, such as services, rentals, or hotel stays, the seller will complete the payment after your purchase is fully delivered. The status of an order will continue to display as pending until it expires, is completed, or has been voided, which can take up to 30 days. You'll want to contact the merchant to have the pending charges cancelled sooner. I hope this helps you out!   ... View more

Hello @ctahmid,    Welcome to the PayPal Community! We're glad to have you here. If the order status is "Pending," your order has been received by the seller, but your payment has not yet been processed. For most purchases, the seller will complete the payment within a few days of receiving the order. For purchases of goods, many sellers will complete the payment when they are ready to ship your purchase. For some purchases, such as services, rentals, or hotel stays, the seller will complete the payment after your purchase is fully delivered. The status of an order will continue to display as pending until it expires, is completed, or has been voided, which can take up to 30 days. I hope this helps you out!   ... View more

Hello @Chrissy351, Welcome to the PayPal Community! We're glad to have you here. PayPal does have the ability to cash checks for eligible customers. You can learn more about this feature here in our Help Center. I hope this helps you out!   ... View more

Hello @Yash101, Welcome to the PayPal Community! We're glad to have you here. Without being able to see what transactions you are seeing this concern on, there's not a lot of specific detail we can go into. You may find the answer to your question here on our Fees page. I hope this helps you out!   ... View more

Hello @syndicateracing, Welcome to the PayPal Community! We're glad to have you here. If you need assistance in requesting a downgrade of your account, you'll need to get in contact with us so an agent can assist you. To get in contact with us, please visit the PayPal webpage and scroll to the bottom where you'll see 'Contact' listed. Clicking on this will bring you to our Contact Us page where the available methods of contact are provided. We Look forward to assisting you!   ... View more

Hello @lxcyyyxx, Welcome to the PayPal Community! We're glad to have you here. It sounds like you may be experiencing some general withdrawal declines on your account. It's also possible there is some verification needed on your account. You can visit the Resolution Center www.paypal.com/resolutioncenter to see if there are any outstanding steps for verification. I hope this helps you out!   ... View more

Hello @BH88, Welcome to the PayPal Community! We're glad to have you here. This is concerning to hear and we would be happy to assist you. If you have not already filed a dispute, we would recommend doing so by visiting this link: https://www.paypal.com/smarthelp/article/faq1344. Our claims process is an arbitration service we offer to help resolve disagreements between buyers and sellers. We review all cases objectively and with the intention of making a fair decision based on the verifiable information that is available at the time. I hope this helps you out!   ... View more

Hi @OggieWoggie,   A mobile phone is needed to confirm log ins and for other security reasons. I understand there may be some concern with PayPal requesting a mobile phone number to create or continue using your account. PayPal is always looking to create a safer, more secure payment platform for our buyers and sellers. By asking to add and confirm a mobile phone on your account, this allows PayPal to help you service your account, send/receive payments (instead of just with an email address), and prevent/alert you of potentially fraudulent activity. If the phone number on your PayPal account isn't a mobile phone, we have the option for you to use our Interactive Voice Response (IVR) instead. You should normally be able to confirm your phone by clicking "Call you with a code" button, and a one-time password (OTP) will be sent over a voice call. If you have the same phone number on your personal and business account, the phone number on your personal account will need to be confirmed in order for you to log in. At this time, this requirement is only for personal accounts.   ... View more

Hello @pau028,   Welcome to the PayPal Community! We're glad to have you here. Our claims process is an arbitration service we offer to help resolve disagreements between buyers and sellers. We review all cases objectively and with the intention of making a fair decision based on the verifiable information that is available at the time. You can respond to this claim and provide evidence by going to the Resolution Center www.paypal.com/resolutioncenter. This is where any and all claims can be managed. Most claims begin as a dispute which is open for 20 days and allows a dialogue between the buyer and seller to be held in the hopes that you may resolve the concern together. The claim will close automatically after 20 days if the case is not escalated or closed by the buyer. Once a case is escalated, we will reach out to the seller once again to collect any additional evidence regarding the claim filed against them such as tracking or proof of delivery. Following that we will review the claim over the next 10 days and come to a decision on the outcome of the claim. I hope this helps you out!   ... View more

Hello @Lily105xxxx,   Welcome to the PayPal Community! We're glad to have you here. This is a concern that would need to be addressed with an agent directly. To get in contact with us, please visit the PayPal webpage and scroll to the bottom where you'll see 'Contact' listed. Clicking on this will bring you to our Contact Us page where the available methods of contact are provided. We Look forward to assisting you!   ... View more

Hello @Richie39, Welcome to the PayPal Community! We're glad to have you here. This is frustrating to hear and I'm sorry we failed you on this particular transaction. It sounds like the payment may have been processed as an eCheck from your bank account directly which would explain the delay in payment. Instant payment methods would be to use a card or your PayPal balance if available. I hope this helps you out for the future!   ... View more

Hello @CarolynUpset22, Welcome to the PayPal Community! We're glad to have you here. This definitely would be a situation best handled with an agent over the phone. To get in contact with us, please visit the PayPal webpage and scroll to the bottom where you'll see 'Contact' listed. Clicking on this will bring you to our Contact Us page where the available methods of contact are provided. We Look forward to assisting you!   ... View more

Hello @manu4403, Welcome to the PayPal Community! We're glad to have you here. It sounds like the payment failed to complete 3 separate times but placed an authorization for the purchase each time. Authorizations like this may sit pending up to 30 days within your PayPal account. After this timeframe, PayPal can and will cancel the authorizations. Cancellation of the authorization prior to 30 days, can only be performed by the merchant as they would need to void each one. Please contact your merchant for assistance in voiding these authorizations. I hope this helps you out!   ... View more

Hello @maciek321, Welcome to the PayPal Community! We're glad to have you here. For this type of situation, it would be best if you got in contact with an agent who can assist you. To get in contact with us, please visit the PayPal webpage and scroll to the bottom where you'll see 'Contact' listed. Clicking on this will bring you to our Contact Us page where the available methods of contact are provided. We Look forward to assisting you!   ... View more

Hello @Jobehlee, Welcome to the PayPal Community! We're glad to have you here. For this type of situation, we would need to get you in contact with an agent who can verify your account and assist you in updating your profile. To get in contact with us, please visit the PayPal webpage and scroll to the bottom where you'll see 'Contact' listed. Clicking on this will bring you to our Contact Us page where the available methods of contact are provided. We Look forward to assisting you!   ... View more

Hello @KevinPutra, Welcome to the PayPal Community! We're glad to have you here. It sounds like there may be a limit on your withdrawals for the account. It could also be the security system and method of withdrawal you are using as well. It would be best if you got in contact with an agent who can review and assist you. To get in contact with us, please visit the PayPal webpage and scroll to the bottom where you'll see 'Contact' listed. Clicking on this will bring you to our Contact Us page where the available methods of contact are provided. We Look forward to assisting you!   ... View more

Hello @juliatabasco,   Welcome to the PayPal Community! We're glad to have you here. You can cancel a dispute you've opened by going to the Resolution Center and reviewing your claim. Here you will find the option to cancel. Please bear in mind that once a claim is canceled, it cannot be re-opened. I hope this helps you out!   ... View more

Hello @pabarrick, Welcome to the PayPal Community! We're glad to have you here. In the past, you could connect your eBay and PayPal accounts to receive payments from your sales. Any payments received would be deposited into your PayPal balance and then could either be spent with other merchants who accept PayPal or you could withdraw the funds to a linked bank account. I am not sure eBay still allows this functionality since they have now introduced their own payment management system. I hope this helps you out!   ... View more

Hello @MKserVIP,   Welcome to the PayPal Community! We're glad to have you here. It may be best to get in touch with an agent so we can assist you with your account. To get in contact with us, please visit the PayPal webpage and scroll to the bottom where you'll see 'Contact' listed. Clicking on this will bring you to our Contact Us page where the available methods of contact are provided. We Look forward to assisting you!   ... View more

Hello @wraith747, Welcome to the PayPal Community! We're glad to have you here. You would not necessarily need a business account to receive payments for streaming on platforms. It can however make operating your potential future business easier and more efficient with the tools offered to Business accounts. There is no additional cost to Business accounts so make the best choice for your needs. I hope this helps you out!   ... View more