Hi @mark2424. Thanks for your update. I hope you will get it soon. I mistyped in previous message, it actually has been 20 days since the time they said that my case has been solved. As the customer service rep stated that the corrected form has sent out and I should have received in 5-7 days. I think I have to give up on this and file tax on my personal SSN for this year. This is unacceptable!
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