@elenaxr wrote: I NEVER received any email informing me about the limitation nor the appeal denial You will be satisfied with the e-mail you once received. Even if it doesn't normally contain any information. However, in most cases this e-mail violates applicable laws. E.g. Article 17 DSA @elenaxr wrote: I still haven't found out why, on the phone they told me my proof of address hasnt been approved and yet I provided them with my last credit card statement directly as I downloaded it from the bank application!! This could be because you created your PP account as a minor. The block would therefore be justified, but as mentioned, not necessarily legal.
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