PayPal Community

Hi @dreambug01.  Thanks for your post, I am sorry to know that you do not recognize the name in your account. You can change the name on your account on the web (up to 2 characters) if it's misspelled, and only once after creating your PayPal account. I would suggest you to login to the account and change the name as per your identity, it would take 3-5 business days to update your name. I hope this helps.  Thank you- Priya.  ... View more

Hi @Kei_Innit ! Welcome to PayPal community. I am sorry to know that you are facing login issues. It is best to contact us through PayPal website as we need to verify your account ownership. You can locate the support phone number by clicking on the "Help and Contact" link at the bottom of our website an then choosing the "password and account access" issues.  Good Luck! - Priya ... View more

I have a problem Sorry, we couldn’t confirm it’s you ... View more

Hi @Sahan91.  I am sorry to know that you are facing issues to access your account due to authentication. It is best to contact us through PayPal website as we need to verify your account ownership. Please click on contact us to gain access. I hope this helps.  Thanks- Priya ... View more

Hi @Temp20221127B. Thanks for your post. I am sorry to know that you are facing issues to access your account due to authentication. I would suggest you to check with the network service provider with regards to the latency in receiving the code. If you are still facing the issues please reach out to our customer support team by clicking on contact us at the bottom of PayPal page www.paypal.com . I hope this helps.  Thanks- Priya ... View more

Hi @Temp20231003AC , I am sorry to know you are facing issues to verify your account and receive the payments. Please click on verify account to check if we need more information and also add and confirm your bank account to verify the account. I hope this should help.  Thank you- Priya ... View more

Hi @Vasart . Welcome to the community forum and thanks for posting! I apologize for the inconvenience which has been caused while logging in to your PayPal account. When you move to a new country, you need to close your PayPal account and open a new account with your new address. Kindly call us on UK number to close the account. Here are the steps to get to the contact options:  1. Go to the 'Help & Contact' icon on the PayPal website.  2. Then click the 'Contact customer service’ link at the bottom of the page.  3. From here, click the 'Password and Account Access' option.  4. Then 'Login Problems'.  5. On the next page, you will see a 'Call Us' or 'Message Us' option to select.  Thank you- Priya ... View more