Hi.Just a quick explanation about situation which just happened.I ve sold an item to guy in russia,brand new and sealed.Posted next day, russian scammer received it after 4 weeks and same day he wanted to return item because he claimed it was not working. I did accepted return , but couldnt upload return label to i asked ebay what to do and ebay reply that they spoke with this russian scammer and i need to send him money by papyal and he will do it himself.He asked for 30dollars and he wanted it to be send by friends and family transfer. I message ebay and told them that 30 dollars it bit much for return postage as i paid 15 pounds to send it to russia and also checked prices in russia and it shows that it will cost around 5-8pounds to send it from russia to uk.But ebay reply that if i found it cheaper i can buy it itself, so i send him that 30 dollars by paypal but not by friends and family but by sale of goods, after few days he replied that he cant send it back because funds i send has been blocked becuase i did not send them by friends and family.I text to ebay and they replied that i need to send money again but now by friends and family, so i log in to paypal and first i tried to cancel previous transaction before sending another 30 dollars, so i opened paypal case and explain that i need to cancel it and send it again by friends and family, and after 2 days russian scammer reply on paypal with tracking number so i couldnt cancel it and i did not send another 30 dollars. Meantime ebay refund him money for that item without even receiving it back!!!!! And yestreday i receive envelope from that sammer which was filled with rubbish !!!! Right now i dont have my item worth 90 pounds plus 30 dollars , today i opened case on paypal to get that 30dollars back and i provide photos that i receive empty envelope where there was weight 0.045kg on it and my item weigh 750g itself!! And i receive reply from russian scammer that he aggree to send me that 30dollars back when i return his item!!!!!But he send me empty envelope, now if i send it back to him i will have to pay at least 10pounds to send him back empty envelope. Can someone tell me why paypal and ebay protect scammers? What to do next, i text to ebay explaining whole situation and they want me to wait and they cant promise that they will get my money back WTF!!???
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