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as an update to my post above, the problem resolved itself after about a week. Suddenly I was able to buy again. Weird... so I guess it really was just a glitch. ... View more

Update on my situation: if I try to purchase, say $500 ethereum, none of my linked bank accts show up as payment options, even though they have sufficient funds and are confirmed. I may purchase the $500 eth if I use my paypal balance. I actually found the exact number I can purchase with my linked accts - $272. Strange number, but if I want to purchase $272 or lower btc, bch, eth, ltc, both my linked bank accts show up! The crazy thing is that on Jan 19, 2021 when it stopped working, I was actually able to purchase $500 ltc, and then 5 minutes later I tried to purchase $500 eth and the problem arose. One week prior, I was able to make $3000 in crypto purchases just fine with NO problems (besides the stupid transaction fee of course), so I was shocked when I was not allowed to make the second purchase last night Jan 19 even though the first one went through.   I called customer service twice. 1st time they wouldn't give me a straight answer. 2nd time the representative actually tried pretty hard to find out what was going on and in the end he believes it to be a glitch. Hopefully this bug will be worked out in the future.     ... View more

I have a similar problem, I called customer service twice. 1st time they wouldn't give me a straight answer. 2nd time the representative actually tried pretty hard to find out what was going on and in the end he believes it to be a glitch. Hopefully this bug will be worked out in the future.   Basically the linked acct doesn't appear as a payment option when you try to purchase crypto right? I have found through trial and error (lol) that I am able to make any crypto purchase worth $272 and lower, but not any higher, weird cutoff. Paypal balance still works just fine. ... View more

I have a similar problem, I called customer service twice. 1st time they wouldn't give me a straight answer. 2nd time the representative actually tried pretty hard to find out what was going on and in the end he believes it to be a glitch. Hopefully this bug will be worked out in the future.   My situation: if I try to purchase, say $500 ethereum, none of my linked bank accts show up as payment options, even though they have sufficient funds and are confirmed. I may purchase the $500 eth if I use my paypal balance. I actually found the exact number I can purchase with my linked accts - $272. Strange number, but if I want to purchase $272 or lower btc, bch, eth, ltc, both my linked bank accts show up! The crazy thing is that on Jan 19, 2021 when it stopped working, I was actually able to purchase $500 ltc, and then 5 minutes later I tried to purchase $500 eth and the problem arose. One week prior, I was able to make $3000 in crypto purchases just fine with NO problems (besides the stupid transaction fee of course), so I was shocked when I was not allowed to make the second purchase last night Jan 19 even though the first one went through. ... View more