I have a problem with my account where I created the account in the name of the shortcut, not my full name, and I bought a device from a fake site and the amount was deducted and I have a message proving that. I want to recover the money and I cannot do that, as my account has been suspended and frozen, I have read the rules and regulations of your site, where the account name must be the same as the name on the passport in order to recover the amount I tried to amend the account name, but I was not able to do that even though I I uploaded the files required to change from my account, how can you solve my problem .. Waiting for your response and thank you
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