This is nothing new for Synchrony Bank, or the entire US banking system. I believe it was in 2015 that Synchrony had to fork out tens of millions back to consumer accounts for deceptive credit practices. I was a recipient involving a credit dental plan issued by them. Same then as now. Yes, you can call Synchrony and ask that your payment be applied as you wish. Now here is a novel thought/remedy! Give the account holder the option on the website to allocate their payments? What a concept, but unlikely to ever happen because... we all know the answer. New year, new administration in D.C., new representatives. Let's stop sitting on our duffs and take this on!
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