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since ‎Nov-21-2020
Country: United States
Type: Personal
RyanDean
RyanDean Contributor
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Re: Paypal Pay in 4 came up twice?

by RyanDean Contributor in Products & Services
‎Nov-29-2020 09:51 AM
2 Kudos
‎Nov-29-2020 09:51 AM
2 Kudos
@StephieS123  It was only taken out from the one that was actually used to make the purchase. The inactive one never did anything. My only guess here is that with yours the actual payment (the one you took up with whoever the store or merchant was)  actually went through twice and so Pay in 4's also going through twice,  in which case you'd need to contact the store and ask about that.   When I asked xFrog about the double-charge, they checked and said their records only showed one charge going through. Sure enough, PayPal's Activity tab shows the same thing:  One xFrog charge, and only one active Pay in 4 plan while the other's sitting there waiting for an authorization that never ends up happening.   From what I understand, the Pay in 4 plans only become active once the payment they're there for actually goes through - so the duplicate one with my example just expires on its own since the actual purchase I was making only went through once. ... View more

Re: Paypal Pay in 4 came up twice?

by RyanDean Contributor in Products & Services
‎Nov-29-2020 09:32 AM
‎Nov-29-2020 09:32 AM
@StephieS123  The charge showed up twice, but only one of the two actually showed up on my Pay in 4 plan.  The other one just timed out and failed since it never officially went through with the payment I was making on the store. ... View more

Re: Paypal Pay in 4 came up twice?

by RyanDean Contributor in Products & Services
‎Nov-22-2020 08:19 AM
7 Kudos
‎Nov-22-2020 08:19 AM
7 Kudos
Addendum:  It came up twice yes, but since only one of them actually ended up being used for the purchase I was making, the second duplicate will just sits there until it times out and fails.  ... View more

Paypal Pay in 4 came up twice?

by RyanDean Contributor in Products & Services
‎Nov-21-2020 12:38 PM
3 Kudos
‎Nov-21-2020 12:38 PM
3 Kudos
I'm sorry about the title but I honestly don't know what else to write. Here's what happened.  I went to XFROG to get one of the plant libraries while they were still on sale.  I sign in and continue to checkout.  At this point it asks me if I want to pay with a Credit Card, PayPal, or Amazon Payments. I select PayPal, check Pay in 4,  and fill out the details and it sends me back to the merchant.  Now, xFrog's site tells me to log in before I can continue.  I do so - again - and continue with PayPal once more. This time XFROG's receipt goes through, I see the statement in my email and PayPal account....  But I also see two Pay in 4 charges authorizing,  for $49.75 each.  What can I do about that?  I can't cancel either of them, the Resolution Center says "Sorry we can't do anything about that kind of transaction",  and xFrog can't do anything about Pay in 4. ... View more
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