I purchased a Ninebot Max Electrical Scooter from Indiegogo campaign, but the seller failed to ship it to me. After more than a year, he issued the money to my PayPal account, the exact money that I paid, but PayPal deducted a 5% fee from me which equals to 35 USD. I emailed the seller and explained what happened, and he advised to contact PayPal and he did what he was suppose to do. I am not sure why I was charged a fee for a refund money that I received. My account is personal and my country is Bahrain. Please help.
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