Hi All, PayPal sent me an email confirming that an eBay purchaser paid me the funds on 19 October 2020. The payment shows on my 'Activity' tab on PayPal and the status of payment is 'Payment received'. However, it has almost been a month and, after checking my PayPal balance and bank accounts, I don't appear to have actually received the funds! The eBay purchaser has confirmed payment after taking a screenshot of her bank account. The item has been delivered according to tracking information and she has confirmed receipt of the item. Can you please advise how do I get the payment to show in my PayPal balance or bank account? Is there a way for someone to investigate this issue? I've tried to use the Help menu on PayPal but the robot isn't very helpful. Thanks in advance!
... View more