E bay and paypal both failed me also. I bought used cell phone from a seller who claims that he sent it thru USPS priority but without tracking# but only custom label. i reported ebay about INR but they sent me to ebay.in who in turn sent me to ebay.com and eventually passed 65 days with no outcome. since i paid with CC. i applied chargeback and today only came to know that paypal is disputing chargeback and instead of asking seller for proof of delivery they are using custom label# as tracking # and saying that i recieved the merchandise. I am wondering since when paypal has decided to stake it's reputation by helping those sellers who already have cheated buyers using paypal service. My advise to you is if you have delivery confirmation send all details to paypal at once instead of waiting for them to ask for it and wait for their resolution. If you paid using CC then you always have the option of filing a chargeback thru your bank but don't do this till paypal is reviewing your case otherwise they'll just close your case.
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